Refund policy

Unfortunately, due to the low-cost nature and state of our products, once an order has been shipped, we are unable to offer refunds, returns, or exchanges. ALL SALES ARE FINAL. Sierra Brooklynn reserves all rights to refuse any returns at any time. If you were sent incorrect items or are missing items from your order, please contact customer service at sierrabolin@sierrabrooklynn.com

Please give us up to 48 hours to respond.

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Incorrect or missing items may be eligible for compensation of refunded currency or new items.

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CANCELLATION POLICY: If your order has already been put into production, we will not accept the cancellation. ALL SALES ARE FINAL!

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Updated: February 03, 2025